- product master data - a 'key enabler of transactions across the value chain', around a third of which is 'misaligned between trading partners', say recent studies;
- customer (sales, inventory and consumer) data - access to and effective analysis of which is increasingly important in driving improvement in supply-chain performance;
- empowered consumers, demanding more data on products and 'expecting increasing levels of customisation in product and service';
- government regulation and public responsibilities - the FMCG and retail sector operate in 'a complex regulatory environment which requires increasing levels of supply chain data';
- data security - as supply chains grow more complex, and more data is shared among partners. the risk of data security breaches increases; and
- supply chains in a digital world: various technologies - artificial intelligence (AI); blockchain; machine learning and the Internet of Things (IoT) - are or will transform retail supply chains.
PublicationDecember, 2019
This report from the Australian Food and Grocery Council (AFGC) and KPMG looks at six key issues and challenges when it comes to managing data in complex retail supply chains. .
It considers the significant role data plays - and will play - in 21st-century food supply chains, considering six 'data themes and challenges':